Shipping & Returns


Requests for Return Goods Authorizations must be made within 15 days of material’s shipment from Micro-Pigmentation Centre USA. Micro-Pigmentation Centre USA will solely determine the eligibility to return any products.

Damage in Transit

Your shipment should be checked upon receipt. Any shortage or damage must be reported within 72 hours. Defective merchandise will be replaced upon the return of the defective item.


All returns are subject to inspection and the Micro-Pigmentation Centre USA reserves the right to refuse any merchandise.

We do not accept for refund or exchange the following:

  • Opened packages of Needles
  • Pigment
  • Anesthetics, Anti-biotics
  • Containers with seal broken
  • Autoclaves
  • Sharpes Containers
  • Cosmetics

Shipping, duty, brokerage and insurance charges are non-refundable; however, we will refund your original shipping cost if the return is a result of our error.

Please contact us by e-mail at or call us at 866-990-4247 prior to shipping goods back to us.